What steps are required following a refusal to work?

• A. The supervisor must contact the manager
• B. The supervisor shall investigate and ensure remediation of hazardous conditions
• C. The worker must rectify the situation
• D. No action is necessary

Answer: (B)

When a worker refuses to work due to safety concerns, it is essential for the supervisor to investigate the situation thoroughly. This step is critical because it ensures that any hazardous conditions are identified and addressed promptly to protect all workers involved.

The supervisor has a legal and ethical responsibility to ensure a safe working environment. This means taking the reported safety issue seriously, assessing the situation, and implementing necessary changes or improvements. By investigating and ensuring remediation of hazardous conditions, the supervisor also helps prevent further instances of work refusals and maintains compliance with workplace safety regulations.

Taking no action or simply assuming that the worker will rectify the situation does not address the underlying issues and could potentially lead to more serious safety risks or accidents on the job.